Terms and Conditions

Terms and Conditions for RIVÈ INTERIORS

By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

These Terms and Conditions govern your access to and use of RIVÈ INTERIORS, our website and the services we provide. By accessing or using the site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.

2. Product Information

We strive to provide accurate descriptions, images, and pricing for our products. However, we do not guarantee that all information on the site is error-free, and we reserve the right to correct any errors, inaccuracies, or omissions. Product availability, prices, and promotions are subject to change without notice.

3. Orders and Payments

When you place an order on our site, you are making an offer to purchase products. We reserve the right to accept or reject any order. Payment for all orders is processed securely through third-party payment providers. By submitting your payment information, you authorise us to charge the total amount for your order, including taxes, shipping, and any applicable fees.

4. Shipping and Delivery

We offer shipping within the UK only. Shipping rates and delivery times vary depending on your location. Please note that we are not responsible for any delays caused by the shipping carrier. All shipping fees and applicable taxes will be calculated during checkout. We are not liable for any loss, theft, or damage that occurs after the shipment has been delivered.

5. Returns and Refunds 

Due to the nature of our products, we do not accept returns or exchanges unless the product is damaged or defective upon arrival. If you receive a damaged or defective product, please contact us within 14  days of receiving your order to arrange a replacement or refund. All refunds are processed to the original payment method.

6. Product Use and Safety 

Our candles are made with high-quality materials, but as with any candle, they should be used responsibly. Always follow the safety instructions provided with the product, including burning candles on a heat-resistant surface, away from drafts, and never leaving them unattended. RIVÈ INTERIORS is not responsible for any accidents, injuries, or property damage resulting from improper use of our products.

7. Privacy and Data Security 

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Intellectual Property**  

All content on this site, including text, images, logos, and trademarks, are the property of RIVÈ INTERIORS or its licensors and are protected by copyright laws. You may not use, copy, or distribute any content from the site without our prior written consent.

9. Limitations of Liability

To the maximum extent permitted by law, RIVÈ INTERIORS is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or the site. This includes, but is not limited to, damages for personal injury, property damage, loss of profits, or interruption of business.

10. Indemnification

You agree to indemnify, defend, and hold harmless RIVÈ INTERIORS and its affiliates, officers, employees, and agents from any and all claims, damages, liabilities, or expenses arising from your use of the site, violation of these Terms, or infringement of any third-party rights.

11. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will become effective immediately upon posting. Please review these Terms periodically for any updates.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:  

enquires@rive-interiors.co.uk 

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By using the RIVÈ INTERIORS website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.